HELP CENTER
What is a dye lot?
"Dye Lot" refers to the slight color difference from production-to-production for the same style of tile. The color difference naturally occurs when the tile passes through the kiln and the kiln has a slightly different temperature in one section compared to another. Due to the temperature change, the glazes react differently and feature a change in color tones. The factory will give each color tone a different code to keep each unique color separated so you are able to easily tell them apart for installation purposes. It’s important to inspect your tiles and note when beginning your project that your tile has the same dye lot to avoid potential color tone discrepancies. Please reach out to a store associate or our Customer Care Center if you have additional questions.