Yes, stone tile is durable and has been used for centuries as a reliable flooring option. Depending upon the material you select, natural stone is one of the most durable materials on the market, with granite weighing in as the hardest and densest stone. Sealing your stone will provide protection from stains and water damage, so long as it is properly and quickly attended to. Its extreme durability makes it an ideal option for high traffic areas and homes with children and pets.

Can marble be installed on a shower floor or shower wall?

To determine if your desired marble product can be installed on a shower floor or shower wall, please navigate to the marble product page and look for “Shower Surface” in the Specifications chart. To see our assortment of marble suitable for shower wall installation,click here . To see our assortment of marble suitable for shower floor installation,click here.

Can ledgers and thin brick be installed over drywall?

Due to the weight of ledger and thin brick products, the use of a backer board is recommended to provide a solid surface to install the brick and a polymer-modified large-format tile mortar. Durock Cement Board, Hardiebacker Cement Board, and Kerdi Board are suitable substrates for this product

Is stone stain resistant?

Natural stone and stone tile have varying degrees of stain resistance depending on the material used. To improve stone resistance, we recommend sealing your stone prior to and after installation.

What is spot grouting?

Stacked stone ledgers are not required to be grouted. However, they may be spot grouted to fill gaps throughout the ledger to achieve a more aesthetically pleasing look. Spot grouting is achieved by using grout and a grout bag to strategically place grout throughout the stacked stone ledger. Please note that the grout used may also need to be sealed. We recommend following all manufacturer guidelines for each product used during installation to ensure proper installation and that the installation materials are appropriate for the chosen application. We also recommend spot grouting a “test area” in an inconspicuous area to ensure that the desired result is achieved.

Do stacked stone ledgers require grout?

No grout is needed for stacked stone ledgers.

What does non freeze-thaw environments mean?

The Indoor/Outdoor – non-freeze/thaw is an indicator advising that this product is only suitable in environments that do not experience freeze/thaw cycles. This rating indicates a product's durability under certain weather conditions.

What is the difference between a thin brick panel and thin brick single flat?

Thin brick panels are brick pieces glued onto a mesh backing and thin brick single flats are 1 individual piece of brick.

Do stone ledgers require edging?

Stone ledgers do not require edging.

What are the different types of stone?

We offer Marble, Travertine, Slate, Limestone, Basalt, Granite, Quartzite, and Onyx in tiles. We also offer Marble, Travertine, Slate, Quartzite, Sandstone, Clay Brick in Ledger panels. We carry Engineered Stone, Marble, and Travertine in our Thresholds/Sills/Curbs.

Why is my travertine changing color?

Using acidic products on travertine can alter the color. We do not recommend using anything acidic to clean travertine such as vinegar, ammonia, citrus fruits, etc.

Can you cut stone and/or countertops at the store?

No, we currently do not offer custom cuts in-store. We recommend using a specialty saw or contacting a locally licensed professional to make the cuts for you.

Are the patterns in your stone man-made or do they have a natural variance?

Our natural stone products have natural variances in their patterns/designs and are not man-made.

What is "natural" stone?

Natural stone is found naturally, is quarried from all over the globe and is not man-made or engineered.

Do I need to seal my stone tile?

Because the tiles are natural and porous they do require sealing to help prevent staining over time. Ideally, the tiles should be sealed prior to grouting, as well as on an ongoing basis, depending on how frequently they are cleaned. A well-sealed stone tile will bead water up off of its surface; when your stone tiles stop doing this, it is time to reseal them. Click here to view our selection of sealers.

If a corner piece is not available for a panel ledger, can I create one?

Yes, we recommend using a miter saw to create corner pieces for panel ledgers. We recommend consulting with your installer for more advice on what works for your project. If you need further assistance during product selection, please reach out to us via Customer Care.

Are individual bricks available for purchase?

Yes. Click here to view our selection of brick flats.

Can stone be installed as a backsplash?

Yes, stone is a great choice for backsplash installations. To confirm whether your selected stone is suitable for wall installation, please check the specification chart on the product page to see a list of the approved uses. Click here to see our selection of materials for backsplashes.

Can stone be installed in areas exposed to moisture?

Yes, stone is suitable for use in areas exposed to moisture. It is important to select a sealer for these applications. Please be sure to select a sealer that is specially formulated for the type of stone it will be applied to.

Should natural stone be sealed?

It is recommended to seal stone. Please be sure to select a sealer that is specially formulated for the type of stone it will be applied to.

Can stone be installed on a fireplace?

Most stone products are suitable for use on fireplace surrounds where they are not exposed to direct heat sources. We always recommend that customers work with a licensed professional to ensure all national and local building codes are being adhered to, as well as ensure the correct installation materials are used for such applications.

Can stone be installed outdoors?

Yes, most stone is suitable for use outdoors with the use of an appropriate sealer. Please be sure to select a sealer that is specially formulated for the type of stone it will be applied to.

How do I clean and maintain stone?

We recommend using cleaning products made specifically for stone materials. Do not use abrasive materials like steel wool, scrapers, or harsh cleaners as this will damage the surface of your stone. Do not use products that contain lemon juice, vinegar, or other acids on marble, travertine, or limestone as these will damage the surface of your stone. Check your installation materials and warranty for product-specific cleaning instructions. Below are room-specific methods of cleaning stone.

What is natural stone tile?

Natural stone tile is quarried from around the globe and comes in a variety of mountain-born mineral substances such as Marble, Travertine, Limestone, Basalt, Slate Quartzite, and Granite. Natural stone is ideal for areas with a lot of foot traffic, as it's been used as a flooring material for centuries. You can view our selection of stone tiles here.

Is stone tile high variation?

Because stone is a natural product, the beautiful veining can show through on certain stone tiles, while others have more consistent variations. All stone carries the natural characteristics of the mineral deposits and offers a unique and fascinating appeal.

Does stone tile absorb water?

Some stones are more porous than others, and it’s important to check your installation materials and warranty before deciding on a natural stone and installation area. Each stone has its own unique properties, so consider the pros and cons of each one to know what type of natural stone is right for your home.

Will stone tile stain?

The natural components of stone tile are subject to staining, however, proper sealing before and after installation will provide necessary protection against stains. We recommend quickly cleaning up spills with a dry cloth.

How do I install stone?

Installing stone tile is essentially the same as installing ceramic or porcelain tile. There are installation materials that are recommended such as mortar that is made to specifically bond to stone. We suggest pre-sealing the stone before grouting; this will aid in the grout quickly releasing from the surface of the stone.

Do you have finishing pieces for my stone project?

Yes, we offer finishing pieces such as chair rails, bullnose, thresholds, pencils, trim and border for your project, and you can view our selection here. These finishing pieces are available as engineered stone and we offer metal trim Schluter finishing piece as well.

What is a stone legder?

Stacked stone ledger are trimmed pieces of natural stone affixed together to form modular panels, which allow for a cohesive, streamlined installation. Stone ledgers are available as single pieces and “L” shapes to accommodate for corners, and you can view our selection here.

How do I clean a stone ledger?

Cleaning your stacked stone ledger is crucial to maintain their appearance and durability. We recommend using a soft-bristled brush to get rid of dirt and debris, then scrub the panel with warm water and a cleaner specifically made for stone products. Do not use bleach or acidic cleaning products as this will damage your stone accent. Check your installation materials and warranty for product-specific cleaning instructions.

Where can I install stone ledgers?

Stone ledgers are popular options for exterior accents around a patio, interior feature walls, or around a fireplace. Be sure to properly seal your stack stone ledger before and after installation, and please check your installation materials and warranty for more details.

Is stone suitable for countertops?

Yes, stone is a great option for countertops due to its extreme durability. Be sure to properly seal and re-seal as needed to protect from stains and spills. We do not recommend placing hot items directly on the surface of your stone countertop for risk of damaging the finish.

Do you have stone countertops?

Yes, we offer countertops in natural stone, click here to view our selection.

What are the different textures for stone tiles?

The look and feel of natural stones vary and we provide a wide selection to match your style and project needs.

Do you offer in-store installation classes?

Yes, every Saturday we offer free in-store installation classes. Each specified time is in local time.Wood & Laminate: 10am Backsplashes: 11amTile & Stone Install: 2pm

How do I clean my stone countertop?

We recommend cleaning your stone countertop with cleaners made specifically for stone materials. Mild soap with warm water while using a soft cloth will provide the best results. Do not use abrasive materials like steel wool, scrapers, or harsh cleaners as this will damage the surface of your stone. Do not use products that contain lemon juice, vinegar, or other acids on marble, travertine, or limestone as these will damage the surface of your stone and do not use scouring powders or creams as these could scratch the surface of the stone. Check your installation materials and warranty for product-specific cleaning instructions.

What is a double bevel shower curb?

A double bevel shower curb is used to create a seamless top for shower curbs. The 1/4" bevel on both sides provides a safe edge for foot traffic. The double bevel shower curb is finished on three long sides. Click here to view our selection of Sills & Thresholds

What is a double bevel hollywood threshold?

A double bevel hollywood threshold is used to transition between two flooring surface. There is a 1 3/8" ADA bevel to provide easier ramp access. The double bevel hollywood threshold is finished on three long sides. Click here to view our selection of Sills & Thresholds

What is a double bevel threshold?

A double bevel threshold is used to transition between two flooring surfaces. There is a 1/4" bevel on both sides to provide a safe edge for foot traffic. The double bevel threshold is finished on three long sides. Click here to view our selection of Sills & Thresholds

What is a window sill?

A window sill is used to create a seamless top for window sills. There is a 1/8" bevel on one side to provide a finished edge. A window sill is finished on two long sides and both edges. Click here to view our selection of Sills & Thresholds